Frequently Asked Questions

Details, Policies, and Info

Shipping and Handling 

1} Can I return my order if I do not like it?

Customer satisfaction is of the utmost importance here at Lady Jayne’s Bewitchery. If an item arrives damaged, just send a photo of the entire package as well as a photo of the distressed item (for me to pass along to the postal claims department) and a replacement will be sent to you immediately.

There are no returns. These products are created with specific energies for spiritually oriented usage and even if not being used for those purposes, we cannot accept returns and maintain the integrity of the promised energies in each product.

2) How will my order be packaged? 

I personally package each item in your order, with loving care for its safe journey into your hands. Here at Lady Jayne's Bewitchery we proudly use recycled packing materials whenever possible. The packing materials used for safety and insulation are reused from incoming shipments. We do this to out of respect for our planet, as well as to keep packaging costs from unnecessary excess.

3) Do you ship outside of the USA?

At this time we ship ONLY within the United States and only via the USPS (Postal Service) Priority Mail or First Class mail based on the most cost effective method for your size parcel. All packages have Delivery Confirmation included in the shipping costs. At this time shipping is FREE, my gift to you, as a token of my appreciation for your patronage.

 4) When will my order ship? Orders are processed within 2 weeks of when you place your order. We usually fill orders immediately as we know you are excited to receive your order. We caution that it MAY take up to 2 weeks to fill your order, in the event that a product is out of stock, and we ONLY create our products during the appropriately aligned Moon Phase and most favorable astrological timing for the energy and workings of each product. All of our products are hand crafted by me personally, so it takes time to create and fill your order, unlike mass retailers who just gather prepackaged items from a warehouse. Please be assured we WILL ship as immediately as possible!